We have a very detailed packing process which allows us to guarantee that your tree arrives to you healthy and in one piece. This process is as follows:. 1. Selecting Healthy Bonsai Trees: We start by choosing only healthy and robust bonsai trees for
Bonsai is a unique natural product and must be packed and shipped with great care. We select the only best Bonsai for you, therefore our delivery time is 3 to 5 working days on average. Is your bonsai not delivered 6 working days after you ordered? R
You have received a track & trace code from us so you can keep an eye on your parcel as soon as your tree is dispatched. Should you still need help, feel free to send us an e-mail, we are available by e-mail and telephone to help you!