The Bonsaïst  logo
The Bonsaïst  logo

All articles


My order doesn't meet my expectations

At The Bonsaist, we strive to provide our customers with the best products and services. Sometimes something does not meet your expectations due to various reasons, such as shipping errors or product damage. In such cases, we would like to find a sui

I want to use the right of withdrawal. How does this work?

Standard for all products you buy online is a 14-day withdrawal period after receiving the products, within which you can cancel the purchase. This is called the right of withdrawal. However, there is an exception for highly perishable products, such